Store Policy
🧭 Welcome to Pack Beasts
At Pack Beasts, we are dedicated to offering durable, stylish, and dependable travel bags, luggage, and duffel solutions for every journey. Our Store Policy outlines key terms regarding orders, payments, shipping, returns, and customer support to ensure you enjoy a smooth and transparent shopping experience.
🛍️ Orders
All orders placed with Pack Beasts are subject to product availability and confirmation of payment.
Once an order is submitted, you will receive an order confirmation email. When your order ships, you’ll receive a shipping notification with tracking details.
Please review your order carefully before checkout. If you need to modify or cancel an order, contact us as soon as possible. Once an order has entered fulfillment or shipping, changes may not be possible.
💳 Payments
We accept secure electronic payments through major credit and debit cards.
All prices are listed in U.S. Dollars (USD) unless otherwise stated. Prices do not include taxes, customs duties, or import fees that may apply to international orders.
By completing a purchase, you confirm that:
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The payment method used is valid and authorized.
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The billing information provided is accurate and current.
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You agree to pay all charges associated with your purchase, including applicable taxes and shipping fees.
🚚 Shipping
Orders are typically processed within 1–3 business days (excluding weekends and holidays).
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Domestic Shipping (USA): Estimated delivery within 7 days from shipment.
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Europe: Estimated delivery within 15 days.
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International: Delivery times vary by location.
International customers are responsible for any customs duties, VAT, or import taxes applicable in their country.
Once the package is handed over to the carrier, title and risk of loss pass to the customer.
↩️ Returns & Exchanges
We offer a 30-day return policy from the date of delivery.
To qualify for a return:
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The item must be unused, in original packaging, and in the same condition as received.
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Proof of purchase is required.
To start a return, please contact us at Pack-Beasts@outlook.com.
If approved, you will receive a return shipping label and further instructions.
Items sent back without prior authorization will not be accepted.
Certain items, such as customized goods, sale items, or gift cards, are non-returnable.
💰 Refunds
Once your returned item is received and inspected, we’ll notify you of approval status.
Approved refunds are issued to your original payment method within 10 business days.
Please note that your bank or card provider may require additional processing time.
If more than 15 business days have passed since your refund approval, contact us at Pack-Beasts@outlook.com.
🔒 Privacy & Data Protection
We value your privacy. All personal information collected during transactions or communications is used solely to fulfill orders, improve services, and maintain security.
We do not sell or share your personal data with unauthorized third parties.
⚠️ Damaged or Defective Items
Please inspect your order upon receipt. If you receive a damaged, defective, or incorrect item, contact us immediately so that we can evaluate and resolve the issue promptly through replacement or refund.
📦 Product Information
While we strive for accuracy, product details, colors, and sizes may vary slightly due to device display settings or manufacturing differences. We reserve the right to make product adjustments, discontinue items, or update information without notice.
📞 Customer Support
Our support team is available to assist you with product questions, order inquiries, and general assistance. We respond promptly to all inquiries sent via email.
Contact Information:
PACK BEASTS LLC
📧 Email: Pack-Beasts@outlook.com
📍 Address: 5083 SW 114TH STREET RD, OCALA, FL 34476, USA
📞 Phone: +1 (575) 727-7073
🧾 Final Note
By shopping with Pack Beasts, you agree to the terms outlined in this Store Policy.
We reserve the right to modify these policies at any time, and updates will take effect upon posting.
Thank you for choosing Pack Beasts — where every journey begins with reliable gear and trusted quality.